MOST SALES ARE FINAL

GENERAL PRODUCTS & MERCHANDISE. Most products are hand-made by local OHIO vendors and sold on consignment. All general merchandise sales are final. If a product is defective it may be returned within 30 days for a replacement of the same or greater value with original receipt. All return and replacement shipping costs incurred will be the responsibIlity of the buyer.

HOUSE PLANTS, SUCCULENTS, CACTUS AND AIR PLANTS. If your plant dies within 10 days we will replace it with the same thing or something similar. All return and replacement shipping costs incurred will be the responsibIlity of the buyer.

NUTCRACKERS AND SMOKERS ARE NONRETURNABLE. Originally handcrafted in Germany, these collectibles are vintage and second market products (used) in very good to excellent condition. Some are Signed and/or Limited Editions. In most cases they are no longer in production or an early version model. Please view photos carefully and contact us if you have questions before making a purchase.

CHRISTMAS PYRAMIDS AND CANDLE HOLDERS are newly handcrafted from Germany and may be returned within the first 30 days of purchase IF DEFECTIVE for a replacement. Note that small pieces may come off during shipping. Most pieces can easily be reattached with wood glue. All return and replacement shipping costs incurred may be the responsibility of the buyer.

CUCKOO CLOCKS are newly handcrafted from the Black Forest of Germany and carry a 2-year warranty on mechanical parts from date of purchase from the clockmaker. Note that small pieces may come off during shipping. Most pieces can easily be reattached with wood glue. If defective, contact us BEFORE returning a clock to the store for trouble-shooting or replacement options. All return or warranty replacement shipping costs incurred may be the responsibility of the buyer.

We reserve the right to change shipping carriers UPS or UPS at the time of shipping. FREE SHIPPING promotions will be shipped by the carrier of our choice and may take 7-10 days to deliver.

In all cases, please contact us by email or call 614-867-5300 if you have questions about returns.